Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Dacnomaniastore@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at dacnomaniastore@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
\
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dacnomaniastore@gmail.com.
Children’s Privacy
Protecting the privacy of children is especially important to us. In accordance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws, we do not knowingly collect, solicit, or maintain personal information from anyone under the age of 13. Our website and services are not directed to individuals under the age of 13, and we do not knowingly market to them.
If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete such information from our records. Parents or guardians who believe their child may have provided personal information to us are encouraged to contact us so we can investigate and address the matter promptly.
Our Commitment to Data Security
At Dacnomania Store, we believe that protecting your personal information is a vital part of earning and keeping your trust. Caring about our customers means caring about the privacy and security of their data. We understand that when you interact with our website and services, you are trusting us with your information—and we take that responsibility seriously.
We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your personal data from unauthorized access, disclosure, alteration, and misuse. These measures include, but are not limited to, secure system architecture, role-based access controls, encrypted payment processing, and regular review of our policies and technologies to ensure they align with evolving security standards.
When you make a purchase on our website, your payment information is transmitted securely and directly to our third-party payment processor. We do not process, store, or retain full payment card details on our systems.
Personal data we collect is stored and processed in the United States. Your information may be shared with shipping carriers or other necessary service providers to fulfill your request and comply with applicable laws.
While no system can offer a guarantee of absolute protection, our commitment is to continuously improve our safeguards and maintain best practices that reflect both evolving technology and our customers’ expectations. We also encourage customers to take an active role in protecting their information, for example, by using strong passwords and being cautious on shared devices.
Purposes for Collecting and Using Personal Data
We collect and use personal data for a variety of operational, contractual, legal, and business purposes. The specific purposes for which we use your personal data depend on your relationship with Dacnomania Store and how you interact with our website and services.
The table below outlines the primary purposes for collecting and using personal data, along with examples of how your data may be used in each context:
- Directly from You or on Your Behalf – This includes information you provide directly through account creation, purchases, customer service inquiries, form submissions, or communications with us. It may also include information submitted by another individual when sending a gift or placing an order on your behalf through our website or social media platforms.
- Publicly Available Sources – We may collect data from publicly accessible sources, including information published or made available by federal, state, or local government agencies, .e.g. USPS. This information may be used for identity verification, shipping validation, fraud prevention or other services.
- Third-Party Partners and Service Providers – We receive information from trusted vendors and service providers that assist in fraud detection, payment processing, shipping and logistics, advertising, and analytics. These partners may include, but are not limited to internet service providers, shipping and fulfillment companies, packaging providers, social media platforms, data analytics companies, operating systems, and advertising networks.
- Affiliated Business Entities and Transactional Partners – We may obtain personal data from companies or organizations with which we have a commercial relationship, including those that process payments, co-market products, fulfill customer orders, or provide complementary services.
- Cookies, Pixels, and Tracking Technologies – We collect information automatically through technologies such as cookies, web beacons, pixels, and similar tools that monitor activity on our website. These technologies help us understand user behavior, personalize content, improve performance, and deliver relevant advertisements. You can manage your cookie preferences through our Cookies Settings or your browser’s privacy controls.
Categories of Third Parties and Disclosure of Personal Data
We disclose personal data to third parties for our business and operational purposes. The categories of third parties with whom we share personal data depend on the nature of your relationship with Dacnomania Store and the specific services we provide to you.
All third parties receiving personal data from us are subject to contractual obligations or applicable data privacy laws requiring them to handle such data securely and lawfully. Where appropriate, we enter into data processing agreements to further ensure compliance and confidentiality.
During the past 12 months, we have disclosed personal data for our business purposes to the following categories of third parties:
- Service Providers and Operational Partners - Third parties that assist us in fulfilling orders, processing payments, delivering packages, providing IT infrastructure, hosting, marketing, fraud prevention, or analytics services. This includes but not limited to internet service providers, operating systems and platforms, data analytics providers, payment processors, and fulfillment providers.
- Professional and Regulatory Authorities - Entities to whom we disclose information for routine business, tax, or compliance-related reporting, including external accountants or legal counsel.
- Marketing and Advertising Networks - Third parties that help us deliver interest-based advertisements, track campaign performance, and personalize customer experiences across digital channels.
- Government Authorities and Law Enforcement - Government agencies, courts, and law enforcement bodies to the extent required by law or in response to valid legal process such as subpoenas, court orders, or regulatory inquiries.
In the table below, we summarize for each category of personal data the types of third parties to whom disclosures were made for business purposes. For complete definitions of each category, please refer to the "Categories of Personal Data We Collect" section above.
Summary of Personal Data Disclosures by Category
The following table outlines the categories of personal data we have disclosed for business purposes within the past 12 months and the categories of third parties to whom such data was disclosed:
| Personal Data Category | Categories of Third Parties Receiving Data |
|---|---|
| Personal Identifiers | Service providers and operational partners assisting with order fulfillment, customer support, fraud prevention, marketing services, and platform functionality. |
| Personal Information | Service providers involved in transactions and customer support - Government agencies, regulators, or tax authorities where required by law - Authorized representatives of California residents where applicable - Professional advisors (e.g., legal, accounting) in connection with routine reporting obligations. |
| Commercial Purchase Information | Service providers responsible for processing transactions, payments, shipping logistics, product support, and customer relationship management. |
| Internet or Network Activity | Analytics and marketing vendors, website optimization partners, IT service providers, and advertising networks supporting personalization, targeting, and technical performance. |
| Geolocation Data | Shipping carriers, delivery partners, and fraud prevention vendors, as required to complete and secure order fulfillment and verify transactional details. |
| Audio, Electronic, or Visual Data | Customer service partners, including call center service providers that assist in resolving support inquiries and quality assurance. |
| Inferences | Marketing and personalization partners, advertising networks, analytics vendors (where applicable), used to enhance customer experience and product recommendations. |
How We Use Cookies, Pixels, and Similar Technologies
When you visit our website, we may automatically collect certain information using cookies, pixels (web beacons), and similar tracking technologies. These tools help us operate the website, analyze usage patterns, improve performance, and provide personalized content and advertising.
What Are Cookies?
Cookies are small text files placed on your device or browser when you visit a website. They store information about your interactions, such as your login status, cart contents, preferences, or browsing behavior.
What Are Pixels?
Pixels (or web beacons) are tiny, transparent images embedded in web pages or emails. They track actions such as whether you’ve opened an email or viewed a specific page. Pixels may rely on cookies to function but can also register certain interactions independently.
Types of Cookies We Use
We use the following categories of cookies on our website to support functionality, enhance user experience, and deliver personalized services:
- Strictly Necessary Cookies (Always Active)
These cookies are essential for the website to function and cannot be turned off in our systems. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work properly.
Authorized Agents: If you designate an authorized agent to make a request, we may require you to provide the authorized agent written permission to do so, and for access and deletion requests, we may require you to verify your own identity directly with us.
Please note that consumer requests submitted through an authorized agent under the CCPA/CPRA do not require legal process, but we may request written authorization and verification of the consumer’s identity before processing certain requests such as deletion.
Additional Notes / Reminders
- Cookies and pixels are device-specific. If you use multiple browsers or devices, you will need to set your preferences on each one.
- Account/email-based requests require identification. To apply your request to email-based advertising or account records, you must provide the email address you would like us to process.
- Processing times. We aim to process all requests promptly. In most cases, we will respond within 45 days of receiving your request. If additional time is needed, we may extend the response period once, and we will notify you if an extension is required. For marketing email opt-outs, please allow a short period of time for your preferences to take full effect across our systems.
Appeals of Denied Requests
If we are unable to honor your request, you have the right to appeal our decision. You may submit an appeal within 45 days of receiving our response by emailing us at dacnomaniastore@gmail.com with the subject line “Privacy Appeal.” We will review your appeal and respond within 45 days, as required by applicable law. If we deny your appeal, we will provide a written explanation of the reasons and instructions on how you may contact your state attorney general if you remain unsatisfied.
Legal Service of Process Requests for Customer Information
Requests submitted by third parties not acting under consumer authorization must be accompanied by a valid subpoena, court order, or warrant, as required by law.
If you are a law enforcement officer, government entity, or legal representative without consumer authorization seeking customer information, please note:
- Requests must be accompanied by a valid subpoena, court order, or warrant.
- Out-of-state legal processes must be properly domesticated under Wisconsin law.
- We do not accept verbal requests or informal inquiries for customer data.
All legal processes should be served to Dacnomania Store registered agent at:
Dacnomania Store LLC
Upon receipt, Dacnomania Store will review the request and respond as required by law.
For questions regarding service of process only, please contact us at dacnomaniastore@gmail.com
Privacy Practices of Third-Party Websites
Our website may contain links to third-party websites, services, or applications that are not owned or operated by Dacnomania Store. This Privacy Policy applies solely to our website and the personal data we collect through it.
We are not responsible for the privacy practices, content, or security of any third-party sites. If you choose to navigate to a third-party website via a link on our site, we encourage you to review the privacy policy and terms of use applicable to that site before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you are welcome to contact us using the methods below:
By Email:
danomaniastore.@gmail.com